1. Introduction
These Terms and Conditions outline the rules and regulations for the use of The Gilded Token's website located at https://thegildedtoken.com/ and for access to and use of our physical restaurant and poker lounge facilities in Sydney, Australia.
By reviewing these Terms, you acknowledge that The Gilded Token operates exclusively as a land-based venue combining gourmet dining with a dedicated offline poker lounge and card room. All references to services, experiences, reservations, and poker activities relate solely to our physical premises in Sydney. Play uses chips at offline poker tables; we do not offer online poker platforms or remote play.
2. Acceptance of Terms
By accessing or using this website, submitting an enquiry form, or making a reservation with The Gilded Token for dining or poker lounge experiences, you agree to be bound by these Terms and Conditions, as well as any additional policies referenced herein.
If you do not agree with any part of these Terms and Conditions, you should not use this website, should not proceed with a reservation, and should refrain from accessing our premises except as permitted by law. Continued use of the website or engagement with our services following any updates to these Terms constitutes acceptance of the revised terms.
3. Eligibility
Access to The Gilded Token's poker lounge and participation in poker-related services is strictly limited to guests who are 18 years of age or older.
- Proof of age, such as a valid photo identification document, may be requested at the entrance to the poker lounge or upon reservation check-in.
- The Gilded Token reserves the right to refuse entry to, or remove from the premises, any guest who cannot satisfactorily prove that they meet the minimum age requirement.
- Guests under the age of 18 may be permitted in designated restaurant dining areas at the discretion of management, provided they are accompanied by a responsible adult and subject to all applicable Australian laws and licensing conditions.
By entering the poker lounge or reserving a poker seat, you confirm that you meet the minimum age requirement and are legally permitted to participate in such activities in New South Wales, Australia.
4. Reservations & Deposits
Dining and poker table reservations at The Gilded Token are recommended and, during peak periods or special events, may be required to secure your preferred time and experience.
- Certain reservations, including group bookings, premium seating, or poker tables aligned with scheduled events, may require a deposit or pre-authorisation at the time of booking.
- Deposits, minimum spend requirements, and holding periods may vary depending on the date, time, party size, and nature of the reservation.
- The Gilded Token reserves the right to modify reservation procedures, deposit amounts, and confirmation requirements at its sole discretion, including the right to request updated payment details where necessary.
Current reservation guidelines, including how to modify or confirm your booking, are available via our Reservation and Contact Us pages or by contacting our team directly.
5. Conduct & Attire
All guests are expected to maintain a standard of conduct and presentation that reflects the atmosphere of a refined Sydney dining room and professional poker lounge.
- Guests must comply with The Gilded Token's code of conduct, which prioritises respect, courtesy, and the comfort and safety of all patrons and staff.
- A smart and neat standard of dress is required. Management may refuse entry or service to guests wearing attire considered inappropriate for our venue, including excessively casual, offensive, or unsafe clothing and footwear.
- Disruptive, aggressive, abusive, or intoxicated behaviour will not be tolerated and may result in refusal of entry, intervention by security staff, and, where appropriate, removal from the premises.
- Management reserves the right to make final determinations on acceptable conduct and attire at its absolute discretion.
6. Poker Room Participation
The Gilded Token's poker lounge offers live, in-person poker games, including Texas Hold'em and Omaha formats, conducted exclusively at our physical tables in Sydney.
- Participation in chip games and tournaments at our offline poker tables is subject to our published house rules, which may be updated from time to time and are available on-site or via our Poker and Events pages.
- All game outcomes are determined in-house by our professional dealers using physical cards, chips, and equipment. There are no online, remote, or app-based components to any poker activity hosted by The Gilded Token.
- Seating, table formats, chip blind structures, and starting chip allocations are set by the venue and may vary according to the current tournament schedule and operational needs in our card lounge.
- Management reserves the right to deny participation, change table allocations, or alter game availability to ensure the integrity, safety, and enjoyment of all participants.
7. Cancellations & Refunds
Cancellations and refund requests for reservations, including any associated deposits, are handled in accordance with The Gilded Token's published cancellation and refund policies.
- Standard reservations may be subject to a cancellation window, after which deposits may be forfeited or a cancellation fee may apply.
- Special events, private dining experiences, or poker tournaments may carry unique cancellation terms and non-refundable deposits, which will be communicated at the time of booking.
- Refunds, where applicable, will be processed using the original payment method unless otherwise required or agreed and may take a reasonable period to appear in your account depending on your financial institution.
Guests are encouraged to review the relevant cancellation details at the time of booking and to contact us via the Contact Us page if clarification is required.
8. Privacy Policy
The Gilded Token respects the privacy of its guests and website users and is committed to protecting personal information in accordance with applicable Australian privacy laws.
- Personal information collected through this website, reservation channels, or during your visit is handled as described in our dedicated Privacy Policy.
- We do not sell or trade your financial or private data to third parties. Personal information may be disclosed only to trusted service providers who assist us in operating the venue or as required by law, regulation, or lawful authority.
- Payment information is processed using secure methods, and we take reasonable steps to safeguard data against unauthorised access, misuse, or disclosure.
Use of this website or our reservation services signifies your consent to the collection and use of your information in accordance with our Privacy Policy.
9. Liability & Disclaimers
To the fullest extent permitted by law, The Gilded Token excludes all liability for any loss, damage, cost, or expense suffered or incurred by any person arising out of or in connection with the use of this website or attendance at our premises.
- Nothing in these Terms limits or excludes any rights, guarantees, or remedies that cannot be excluded under the Australian Consumer Law or other applicable legislation.
- Guests are responsible for their own belongings while on the premises, and The Gilded Token does not accept responsibility for lost, stolen, or damaged personal items except where required by law.
- The information on this website is provided in good faith for general information purposes and may be updated or amended without prior notice. We do not warrant that the website will be error-free or continuously available.
10. Intellectual Property
All content on this website, including but not limited to text, imagery, menus, layouts, logos, design elements, and branding, is the exclusive property of The Gilded Token or used under appropriate licence.
- Unauthorised copying, reproduction, distribution, adaptation, or public display of any material from this website is strictly prohibited without prior written consent from The Gilded Token.
- Guests and website users are granted a limited, non-transferable licence to access and view the website for personal, non-commercial purposes only.
- Nothing in these Terms grants any rights in or to our trademarks, trade dress, or proprietary content, other than as expressly set out above.
11. Governing Law & Disputes
These Terms and Conditions are governed by, and are to be construed in accordance with, the laws of New South Wales, Australia.
- By using this website or visiting our premises, you submit to the non-exclusive jurisdiction of the courts and tribunals of New South Wales and any courts competent to hear appeals from those courts.
- Any dispute, controversy, or claim arising out of or in connection with these Terms, the website, or your use of The Gilded Token's facilities should initially be raised with us directly via the Contact Us page so that we may seek to resolve the matter informally where possible.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be interpreted to the maximum extent permitted so as to give effect to the parties' intentions, and the remaining provisions will continue in full force and effect.